General
At Betrider (“we”, “us”, “our”), your privacy is a priority. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or interact with our services. We comply with all applicable data protection regulations, including the General Data Protection Regulation (GDPR).
This Policy applies to:
https://betrider.io
Any communications or services provided via our platform
We may update this Policy from time to time. We recommend reviewing it regularly to stay informed of any changes.
What Data We Collect & Why
1. To provide our products and respond to inquiries
- Personal Data: Full name, email, phone number, company name, job title, communication content
- How We Collect It: Directly from contact forms, email, or demo bookings
- Legal Basis: Performance of a contract
2. To offer customer support and manage your account
- Data: Name, email, message content, IP address, optional messaging ID
- Legal Basis: Performance of a contract
3. To send marketing communications (if you opt in)
- Data: Name, email, industry, company
- Legal Basis: Consent or legitimate interest
📌 You may unsubscribe at any time via the link in our emails.
4. To analyze website traffic and improve user experience
- Data: IP address, device type, browser, screen resolution, pages visited, time spent, location (approximate)
- How: Via cookies and analytics tools (e.g., Google Analytics)
- Legal Basis: Consent or legitimate interest (for non-essential cookies)
5. To maintain system security and prevent abuse
- Data: Access logs, user agent info, session timestamps, login attempts
- Legal Basis: Legitimate interest
How We Share Your Data
We may share data with trusted third parties, including:
- Hosting and cloud service providers
- Analytics and marketing tools
- Legal, compliance, or IT consultants
- Regulatory authorities (if legally required)
All third parties handling your data must comply with strict data protection terms.
International Data Transfers
If we transfer your data outside the EEA, we ensure safeguards such as:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions approved by the European Commission
Data Retention
We only retain your data for as long as necessary to fulfill the purposes outlined in this Policy or to comply with legal requirements.
Data Security
We use advanced security protocols and technologies to protect your information:
- SSL encryption across all our websites
- Firewall protection and threat monitoring
- Role-based access controls
- ISO-aligned data protection measures
However, we also encourage you to protect your own data by using strong passwords, keeping your software updated, and securing your devices.
Your Rights
Under the GDPR, you have the right to:
- Request access to your personal data
- Correct, delete, or restrict its use
- Object to processing
- Withdraw consent at any time
- Request data portability
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at:
Info@betrider.io
Cookie Policy
We use cookies to personalize content, analyze traffic, and improve the user experience.
Types of Cookies We Use:
- Essential: For website functionality
- Performance: For analytics and load times
- Functional: To remember user preferences
- Marketing: If opted in
You can manage or revoke cookie consent anytime through your browser settings or our cookie banner.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Info@betrider.io